After each quarter, a close of quarter links message is generated.
You will be unable to action this until all messages from that quarter are actioned (cleared from the Links screens).
Once ready, Action this message and you will be asked if you with to go to the Quarterly Certificates screen.
You can action this any time from the Links menu, but we recommend using the pending Close of Quarter message as a reminder to review this.
Once on the Quarterly Certificate screen, run the report for the most-recent quarter.
The top-half of the screen will confirm all the links messages processed in the quarter.
The bottom-half of the screen will list all the actions taken with Security Controlled Procedures. i.e. Links were bypassed.
It is normal to have a high number of items for notes being marked as received, but if you have high numbers of other items here (really anything with double digits), you may have staff taking actions incorrectly. e.g. Deducting patients manually rather than sending a deduction request.
If you believe there are issues, please raise a ticket.
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